Introduction
Better Ledgers LLC ("Better Ledgers," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, products, and services (collectively, the "Services"). By using the Services, you agree to this Policy.
Information we collect
- Information you provide
- Account details such as name, email, phone number, company, and role
- Messages and content you submit through forms or the Services
- Billing details such as address and payment method tokenized by our processor
- Information collected automatically
- Usage data such as pages viewed, features used, clicks, referring URLs, device type, browser, operating system, and IP address
- Cookies and similar technologies for authentication, preferences, analytics, and security
- Information from third parties
- If you enable integrations, we may receive limited data necessary to provide the integration, per your authorization
How we use information
- Provide, operate, and improve the Services
- Process inquiries and transactions, and send related communications
- Personalize features and content
- Monitor and enhance security; detect, prevent, and address fraud or abuse
- Analyze usage to inform product decisions and marketing
- Send transactional messages and, where permitted, marketing messages
Legal bases for processing (EEA/UK users)
- Performance of a contract
- Legitimate interests that are not overridden by your rights
- Compliance with legal obligations
- Your consent, where required
How we share information
- Service providers and subprocessors under confidentiality and data-protection obligations
- Payment processors to handle transactions
- Analytics, error monitoring, and logging tools
- Business transfers in connection with a merger, acquisition, or asset sale
- Legal compliance, protection of rights, safety, and prevention of fraud
We do not sell your personal information.
International transfers
Your information may be processed and stored in countries other than where you live. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Data retention
We retain information as long as necessary to provide the Services and for legitimate business or legal purposes. We also honor deletion requests subject to certain limitations.
Your rights
Depending on your location, you may have rights to access, correct, delete, port, or object to processing of your personal information, and to withdraw consent where applicable. To exercise rights, contact us using the details below.
Security
We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.
Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from them.
Cookies
We use cookies for authentication, preferences, analytics, and security. You can control cookies through your browser settings. Some features may not function without cookies.
SMS communications and consent
When you provide your phone number on our website and check the consent box, you provide express written consent to receive SMS messages from Better Ledgers. These messages may include account updates, transactional information, customer support notifications, and promotional offers. Message frequency varies. Message and data rates may apply.
- Consent is captured via a clearly labeled opt-in checkbox on our contact form. Checking this box is voluntary and not a condition of purchase.
- You can opt out at any time by replying "STOP" to any SMS from us. For assistance, reply "HELP" or contact us at info@betterledgers.net.
- We do not sell, rent, or share your phone number with third parties for their marketing purposes. We may share your number with our SMS delivery providers solely to facilitate communication between you and Better Ledgers.
- Your opt-in consent is recorded and stored securely, and we retain this information in compliance with applicable data protection regulations.
Changes to this Policy
We may update this Policy. If we make material changes, we will notify you by email or in-product notice. Continued use of the Services after the effective date constitutes acceptance.
Contact
- Better Ledgers LLC — Privacy Team
- Phone: +1 (718) 210-5606
- Email: info@betterledgers.net
- Address: 68 3rd St., Brooklyn, NY 11231, United States
